Frequently Asked Questions

What is the SkinZinc® Dual Medication Complex?

The first treatment of its kind, the SkinZinc® Dual Medication Complex is the use of both the SkinZinc® Spray and the SkinCylic® Cream to provide relief from intense itching, flaking, scaling, dryness, and other irritations while helping to restore your skin to a natural, smoother, clearer state. Top of page

How do I use the SkinZinc® Dual Medication Complex?

First use the medicated spray. Do not apply SkinCylic® Cream immediately over SkinZinc® Spray. Wait 1 to 2 hours and then apply cream. Repeat 1 to 4 times daily. Top of page

What is the active ingredient in SkinZinc® Spray?

Zinc pyrithione is the active ingredient in SkinZinc® Spray used to control dandruff and seborrheic dermatitis. A level of 0.25% zinc pyrithione is listed as safe by the Food and Drug Administration (FDA) as an active ingredient for the relief of red, itchy, dry, and irritated skin and scalp associated with seborrheic dermatitis and dandruff. Top of page

What is the active ingredient in SkinCylic® Cream?

The active ingredient in SkinCylic® Cream is 2% salicylic acid, which eliminates skin flaking, irritation, itching, and redness associated with psoriasis and seborrheic dermatitis. Top of page

Will the complex work if I use just the spray or the cream?

Yes, using either the spray or the cream will help eliminate the itching, scaling, flaking, redness, and irritation of the skin very effectively. However, using both the medicated spray and cream together as directed will deliver the powerful relief that the SkinZinc® Complex is known to produce. (The cream is not intended for use on the scalp. A scalp applicator for the spray is included in the box.) Top of page

Can I use the SkinZinc® Complex with other medications?

You should ask your doctor if the SkinZinc® Complex can be taken with your other medications. Top of page

Can the SkinZinc® Complex be used on a child?

No. Anyone under the age of 18 should seek the approval of a doctor and use SkinZinc® under adult supervision. Top of page

What if I have a skin condition other than psoriasis, seborrheic dermatitis, or dandruff?

The SkinZinc® Complex is designed to eliminate the symptoms of itching, scaling, irritation, flaking, dryness, and redness often associated with psoriasis, seborrheic dermatitis, and dandruff. If you have any of these symptoms, the SkinZinc® Complex may work for you. Top of page

How long will it take to see results?

The length of time for to see results with the SkinZinc® Complex can vary from person to person. Some customers see results in as little as 4 to 7 days, but it can take longer than that, depending on your individual condition. Top of page

What are the Drug Facts for SkinZinc® Dual Medication Complex?

SkinZinc® Drug Facts
Top of page

How may I contact a SkinZinc® representative?

Phone

Customer Care: 1-800-308-5590
Monday through Thursday, 9:00 a.m. to 6:00 p.m. (EST)
Friday, 9:00 a.m. to 3:00 p.m. (EST)

Mail

Preval® Health
PO Box 6418
Scarborough, ME 04070

Email

customerservice@skinzinc.com

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©2011 SkinZinc® Dual Medications

*Dual Medications include SkinZinc® Spray to help eliminate the symptoms associated with Seborrheic Dermatitis and/or Dandruff, and, SkinCylic® Cream to help eliminate the symptoms associated with Psoriasis and/or Seborrheic Dermatitis.

**These results not typical. Individual results will vary. These photos do not represent the typical or ordinary experience of users. They are for demonstration purposes only and do not accurately capture the actual results you will experience. Your results may vary and you may need to use the product for a longer or shorter period of time. Each person’s experience with SkinZinc® is different, which cannot be determined from these photos.